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How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More




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How to Download Images from an Outlook Email


Learn how to download and save pictures that may be embedded inside an HTML formatted email message in Microsoft Outlook: I dont understand why but Microsoft Outlook doesnt provide an easy mechanism for users to download images that may be...
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Search quality, continued


A few weeks back Udi Manber introduced the search quality group, and the previous posts in this series talked about the ranking of documents. While the ranking of web documents forms the core of what makes search at Google work so well, your search...
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SaaS is bad...


I've written quite a bit here about the dangers of adopting single vendor suites in terms of vendor lock in, and about how SaaS applications present a compelling value proposition for businesses as well as a disruptive threat to the existing...
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Happy Earth Day, Earthlings


Googlers around the world are celebrating Earth Day today by participating in events from green-themed film screenings in Singapore and Hyderabad, to a local food event in Kirkland, WA and Bike to Work Day in London. At our Mountain View campus,...
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Carrying Rocks or Building a Castle


What does it take to truly build something? Plans? Yes, plans are important. Materials and People? People are the most important factor when building anything. Before you can start to look at plans and gather materials, your people must be motivated...
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Is Your Organization Experienced?


A few days ago, while reading Bruce Temkins excellent Customer Experience Matters blog, I came across a post announcing a new Forrester report called The Customer Experience Journey. In the post, Bruce included the following diagram illustrating...
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