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How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More




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Efficient Blogging with Windows Live Writer


Windows Live Writer blog editing software is available for Windows Vista and XP only but you may run Writer on a Mac as well via VMWare Fusion. Let's learn how to be more efficient with Live Writer.They say the best things in life are free and...
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Best Practices in Campaign Management


Now that weve covered the basics of how campaign management works in Salesforce how do you get the most bang for your buck? Here are some suggestions to get you...
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Seven Deadly Customer-Survey Sins


Presented here, in abridged form is the list of things to avoid if you want to generate positive and useful results without ruining your relationship with your customer or worse yet, generating a wealth of data with no practical use or way of...
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Performance Culture vs Software


The main telltale is whether the CEO agrees to meet the software or performance training/consulting providers. In most cases, we've found the the organisation will go with the software solution when the CEO is not directly involved. If the CEO gets...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. Its an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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Cloud Insanity - Mistakes of the Past


I enjoyed Mike Kaviss post, Cloud Insanity - Focusing on all the wrong things, again, especially his definition: "Cloud Insanity - To repeat the same behaviors that caused SOA to fail and expect a different result." How true....
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